Terms of Service
Last updated: May 1, 2026
Acceptance of Terms
By accessing this website, submitting an inquiry, requesting a quote or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or services.
Website Use
You agree to use this website only for lawful purposes. You may not use the website in a way that damages, disables or interferes with its normal operation or attempts to gain unauthorized access to any part of the website.
Quotes & Product Information
Product descriptions, images, specifications, turnaround times and pricing information are provided for general reference. Custom product pricing may vary depending on material, size, quantity, artwork complexity, packaging and shipping requirements.
A final quote is usually confirmed after we review your product details, artwork files and order requirements.
Artwork Approval
Custom products are produced based on the artwork, logo, text, size, color and specification approved by the customer. You are responsible for checking all details before approval.
- Please review spelling, logo placement, colors, dimensions and product options carefully.
- Production may begin after confirmation or approval.
- Changes requested after approval may cause delays or additional costs.
- Color appearance may vary slightly between screens, proofs and physical products.
Intellectual Property
You confirm that you have the right to use any logos, trademarks, artwork, names, images or designs submitted to us for custom production. We are not responsible for disputes arising from unauthorized use of third-party intellectual property.
Orders, Production & Delivery
Production time and delivery estimates are not guaranteed unless specifically confirmed in writing. Delays may occur due to artwork revisions, material availability, production complexity, customs clearance, carrier delays or other factors beyond our control.
Custom Product Nature
Because custom products are made according to customer-provided requirements, they may not be eligible for cancellation, return or refund once production has started, except where required by applicable law or confirmed by our team.
Limitation of Liability
To the fullest extent permitted by law, Best Custom Patches will not be liable for indirect, incidental, special or consequential damages arising from website use, order delays, carrier issues or custom product use.
Changes to These Terms
We may update these Terms of Service from time to time. Updated terms will be posted on this page, and continued use of the website after changes means you accept the revised terms.
Contact Us
If you have questions about these Terms of Service, please contact us before placing an order.